Privacy Policy

This Privacy Policy ("Policy") applies to bitpkr ("we", "us", "our"), accessible at https://bitpkr.cam. bitpkr is an independent online information and review platform providing educational content about online sports betting, casino gaming, payment methods and responsible gambling, primarily for users located in Pakistan.

We are committed to safeguarding the privacy and personal data of all individuals who visit or interact with this website ("you", "your", "User"). This Policy describes the types of information we collect, the purposes for which we process it, the parties with whom we may share it, and the rights you have in relation to your personal data.

This Policy should be read together with our Terms & Conditions and our Responsible Gambling guidance. By accessing and using this website, you acknowledge that you have read and understood this Policy. If you disagree with any part of it, please discontinue use of the Site.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information that relates to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers and browsing behaviour linked to an individual.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, deletion or any other form of handling.
• "Data Controller" — the entity that determines the purposes and means of processing Personal Data. For this website, the Data Controller is bitpkr.
• "Data Processor" — any third party that processes Personal Data on behalf of and under the instructions of the Data Controller.
• "Cookie" — a small text file placed on your device by a website server that allows the website to recognise your device and store certain information about your preferences or prior activity.
• "Analytics Data" — aggregated or pseudonymised data about how users interact with the website, used to understand traffic patterns and improve content and performance.
• "Sensitive Data" — a special category of Personal Data subject to heightened protection, including health data, religious beliefs, racial or ethnic origin, and financial information beyond basic transactional records.

bitpkr acts as the Data Controller with respect to Personal Data collected through this website. As Data Controller, we are responsible for determining the purposes and means by which your Personal Data is processed.

If you have any questions about how we handle your Personal Data or wish to exercise any of your rights, please contact us at the above email address. We will endeavour to respond to all privacy-related enquiries within 30 days of receipt.

bitpkr collects a limited range of data categories, as described below. The data collected depends on how you interact with the website.

4.1 Data Collected Automatically

When you visit the Site, certain technical data is collected automatically by our servers and third-party analytics tools:

This data is collected for the purposes of site analytics, security monitoring and performance optimisation. IP addresses may be pseudonymised or truncated where technically feasible.

4.2 Data Provided Voluntarily

If you contact us via our support email or use any enquiry channel provided on the Site, you may provide us with:

• Your name or display name;
• Your email address;
• The content of your message or query;
• Any attachments or additional information you choose to include.

We process voluntarily provided data solely to respond to your enquiry and, where appropriate, to follow up on any outstanding matter you have raised with us.

4.3 Data We Do Not Collect

bitpkr does not collect, store or process any of the following:

• Payment card details, bank account numbers or mobile wallet credentials (e.g., Easypaisa account PINs, JazzCash wallet details);
• Gambling account usernames, passwords or balances from third-party operator platforms;
• Biometric data, national identity card (CNIC) numbers or government-issued ID details;
• Health data or data relating to gambling addiction or disorder.

We process Personal Data only for specific, clearly defined and legitimate purposes. The following table sets out the primary purposes for which we use the data we collect:

We do not use your Personal Data for automated decision-making or profiling that produces legal or similarly significant effects.

bitpkr relies on the following legal bases to process your Personal Data, depending on the specific processing activity:

• Consent: Where you have given clear, specific and freely given consent to the processing of your data for a particular purpose — for example, by accepting non-essential cookies.
• Contractual Necessity: Where processing is necessary to fulfil a contractual obligation or to take steps at your request prior to entering into a contract — for example, processing your email address to respond to a direct support query.
• Legitimate Interests: Where processing is necessary for our legitimate business interests — such as conducting website analytics, preventing fraud and improving the Site — provided those interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Where processing is required to comply with a legal or regulatory obligation applicable to bitpkr.

Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

bitpkr uses cookies and similar technologies — including web beacons and local storage — to operate the Site and gather analytics data. The following cookie categories may be set:

• Strictly Necessary Cookies: These are required for the basic functioning of the website — for example, maintaining session state and enabling navigation. These cookies cannot be disabled as doing so would impair Site functionality.
• Analytics & Performance Cookies: These cookies collect anonymous information about how visitors use the Site, which pages are visited most frequently and whether users encounter error messages. This data is used to improve website performance and content. These cookies do not identify you personally.
• Functionality Cookies: These cookies allow the website to remember choices you have made — such as your preferred language or region — to provide a more personalised experience.
• Third-Party Analytics Cookies: We may use third-party analytics providers (such as web analytics platforms) that set their own cookies to help us understand site traffic patterns. These providers are contractually obligated to process data only as instructed by bitpkr and in accordance with applicable privacy law.

bitpkr does not sell, rent or trade your Personal Data. We may share your data only in the following limited circumstances:

• Service Providers (Data Processors): We may engage trusted third-party service providers to support the operation of this website — for example, web hosting providers, content delivery networks, analytics platforms and email infrastructure providers. These parties are engaged under data processing agreements and are contractually prohibited from using your data for any purpose beyond delivering the specific service they have been contracted to provide.
• Legal Requirements: We may disclose Personal Data to competent authorities, regulators or courts where required to do so by applicable law, regulation or court order, or where necessary to protect our legal rights or to prevent fraud or other illegal activity.
• Business Transfers: In the event of a merger, acquisition, reorganisation or sale of all or part of bitpkr's assets, Personal Data held by bitpkr may be transferred as part of that transaction. We will provide notice in advance of any such transfer and describe your options at that time.
• Aggregated or Anonymised Data: We may share aggregated, anonymised analytics data — which cannot be used to identify any individual — with content partners or industry analysts for reporting or research purposes.

bitpkr will not share your Personal Data with third-party gambling operators, payment providers (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) without your explicit, informed consent. References to these payment providers on this Site are editorial and contextual only.

bitpkr is an online platform accessible from Pakistan and other jurisdictions. Your data may be processed or stored by our service providers in countries other than Pakistan. Where such international transfers occur, we take steps to ensure that appropriate safeguards are in place — including contractual clauses, data transfer agreements or other legally recognised mechanisms — to protect your Personal Data to a standard equivalent to the protections applicable in your home jurisdiction.

We will not transfer your data to a jurisdiction with inadequate data protection standards without implementing appropriate safeguards and, where required by applicable law, obtaining your consent.

We retain Personal Data only for as long as necessary to fulfil the purposes described in this Policy, or for as long as required by applicable legal, regulatory or contractual obligations. Our general retention approach is as follows:

• Analytics Data: Retained in pseudonymised or aggregated form for a period not exceeding 26 months from collection, unless a shorter retention period is required by applicable law.
• Contact & Enquiry Records: Retained for up to 12 months from the date of resolution of the relevant enquiry, unless retention for a longer period is required for legal or compliance purposes.
• Server Access Logs: Retained for a period not exceeding 90 days for routine security monitoring purposes, after which they are deleted or anonymised.
• Cookie Data: Retention periods vary by cookie type. Session cookies are deleted when you close your browser. Persistent cookies expire according to the period specified at the time of their creation, typically between 30 days and 13 months.

When Personal Data is no longer required, we delete it securely or anonymise it so that it can no longer be linked to any individual.

Subject to applicable law, you may have the following rights in relation to your Personal Data held by bitpkr:

To exercise any of these rights, please contact us at [email protected] (plain text — not a link). We will respond to all rights requests within 30 days. We may ask you to verify your identity before processing your request.

This website contains content relating to gambling activities and is strictly intended for adults aged 18 years or older — or the higher minimum age required by the applicable operator or license jurisdiction. bitpkr does not knowingly collect, solicit or process Personal Data from individuals under the age of 18.

If you are under 18 years of age, you are not permitted to access this website or submit any personal information to us. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us immediately at [email protected] and we will take prompt steps to delete such information from our systems.

bitpkr implements appropriate technical and organisational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include, but are not limited to:

• HTTPS/SSL/TLS encryption across all pages of the website;
• Access controls limiting which personnel or systems can access stored data;
• Regular security reviews of server configurations and third-party dependencies;
• Pseudonymisation or anonymisation of analytics data where technically feasible;
• Contractual obligations imposed on all third-party data processors to maintain equivalent security standards.

No data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we employ industry-standard protective measures, we cannot provide an absolute guarantee of security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable law.

This website may contain references to, or contextual mentions of, third-party platforms including online gambling operators, payment providers and sporting organisations. bitpkr does not control these third-party websites or services and is not responsible for their privacy practices.

References to Pakistani payment providers — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — and to sporting bodies are made in an editorial capacity only. We do not share your Personal Data with these organisations in connection with such references, nor do these organisations have access to your browsing data on bitpkr.

We strongly encourage you to review the privacy policies of any third-party platform before providing them with your personal information. bitpkr accepts no responsibility or liability for the privacy practices of third-party websites or services, even where we have provided information about them on this Site.

bitpkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.

It is your responsibility to review this Policy periodically. Your continued use of the website following the posting of any updated Policy constitutes your acceptance of those changes. If you disagree with any revised terms, please discontinue use of the Site.

Where material changes involve a new use of your Personal Data or a significant change in how we process it, we will take additional steps to bring those changes to your attention — such as displaying a notice on the Site's homepage or within a relevant content section.

If you have any questions, concerns or requests relating to this Privacy Policy or your Personal Data, please contact our privacy team. Email is our sole supported contact channel — we do not provide telephone support.

For general questions about site usage and content, please also refer to our FAQ. For questions about the rules governing your use of this website, please refer to our Terms & Conditions.